Contact Us

Have a question or need help with an order? We're here for you!

📧 Email us at: hi@plantedpro.com

⏳ Response Time:
We respond to all emails within 1–2 business days.

📦 Order Help

To help us assist you faster:

• Include your order number in the subject or message

• For delivered orders, attach:

  • Photos of the product

  • A photo of the packing slip

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🙋♂️ Quick Questions?

Check out our FAQ page for answers about:

• Shipping & delivery

• Returns & refunds

• Live plant care

• And more!

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Why Contact PlantedPro?

At PlantedPro, we’re passionate about helping you create the perfect aquascape. Whether you’re a beginner or a pro, our team is here to support your underwater journey.